Shape and Shift
Redesign how work moves and shift the behaviours that carry performance.
Once leaders have a clear picture of what is really happening, the work turns to shaping how the organisation actually operates. Most performance issues are not due to strategy failure. They come from unclear roles, blurred decision rights and team habits that no longer match the pace or complexity of the work.
Shape and Shift creates the structure and behavioural alignment needed for teams to move together.
What we see
Through our diagnostic and workshops, common patterns emerge:
• Roles that overlap or sit in tension
• Decisions made inconsistently across teams
• Meetings that multiply without shaping outcomes
• Leaders working hard but not together
• Behaviours that reinforce silos and slow delivery
These patterns drain energy, create rework and make change stall.
What we do
We work with your leadership team to:
• Clarify roles, accountabilities and expectations
• Redesign decision pathways so pace and quality increase
• Shape team rhythms that support delivery under pressure
• Reset leadership behaviours to match what the strategy needs
• Align teams around shared priorities and ways of working
This is where teams shift from knowing the problem to fixing it.
What changes
You gain:
• Clear, agreed decision rights across functions
• Teams that move with rhythm, not resistance
• Leaders modelling the behaviours needed for change
• Faster delivery with less friction and fewer escalations
• A shared way of working that holds under pressure
Shape and Shift creates the conditions for real performance lift.
Working with us
We work in the system with you.
We turn insight into new routines, behaviours and expectations.
We help leaders reset the patterns that shape performance every day.